Frequently Asked Questions

1. How do I join SurveyFreeGift?

If you do not already have a SurveyFreeGift account then follow the link marked Register. Carefully enter your email address (Please make sure the email address is correct and real existed!). Complete the form asking for your First and Last name,Email address and choose a username and password.

Review and confirm again,Please read our Terms of Services and Privacy Policy before clicking register button.

2. Are our email addresses and personal data secure with you?

Yes. We do not share, sell or rent your email address, postal address and any other PII to anyone.

3. What is SurveyFreeGift?

SurveyFreeGift is an online survey panel that can provide users can complete easy surveys,share their opinions online to get great rewards.SurveyFreeGift offers users who want to make money online and spend their time with us with Amazon gift cards,PayPal,and cash prizes.We really value your time.

4. Can anyone Join to Surveyfreegift?

Yes,Any one can register on SurveyFreeGift.but first of all,You must understand English and You have to at least 18 years old.

5. May I need to Pay for Join as a membership?

No,Join in SurveyFreeGift is totally free.No cost.

6. I have forgotten my password how do I get a reminder?

On the login page,you will see "Forgot your password?",You can request a new password after you complete the form.

7. Can I have multiple accounts

No, only one account is allowed per person per household. 



8. Why is my account marked as cheater?

There are several reasons why your account can be marked as cheater. The most important reasons for cheater includes:

Using multiple accounts.

Failed in our verification process.

Using a known cheater Proxy IP address or range of IP addresses.

Changing your Internet ISP connection from one country to another country.

Using an anonymous IP address.

Using multiple ISP connections.

Using non-compatibility browsers. [Only Mozilla Firefox and Chrome browser accepted]

You have used mobile connection or satellite connection to access our site. [Our site is not compatible with Mobile]

If your account has been marked as cheater and you think this is a mistake then you should send us a support ticket and we will evaluate your request.

9. How do I refer friends? What is my referral link?

You can see your referral link in your account-referrals.

10. How Much will i earn from my referrals?

You can earn $1 from any quality user you refer.You can use banners.It will help you to post banners ads anywhere.

11. Can I withdraw if I live outside the United States?

Yes,you can join SurveyFreeGift from worldwide.You can withdraw anytime from anywhere.Before withdraw your money,please make sure you provide the real and correct email address.

12. What's the minimum amount I can withdraw?

Bank Wire: All countries, $50 minimum, no fees charged by SurveyFreeGift, a small fee could be charged by TransferWise.

Amazon gift card: CA/CN/DE/ES/FR/IT/JP/UK, $25 minimum, no fees

PayPal:$25 minimum,no fees.

13. What's the minimum amount I can withdraw?

Bank Wire: All countries, $50 minimum, no fees charged by SurveyFreeGift, a small fee could be charged by TransferWise.

Amazon gift card: CA/CN/DE/ES/FR/IT/JP/UK, $25 minimum, no fees

PayPal:$25 minimum,no fees.

14. When do I get paid?

Members will be rewarded via PayPal, Bank ACH, Gift Cards. SurveyFreeGift will pay members that request payment typically within 3(three) days of request or earlier depends on security check when they reach $25.. Payments can be held for up to 30 days or more, if fraud is suspected. You, the member, understand and acknowledge that no payment shall be made to you or any other member until SurveyFreeGift has received payment from its advertisers. Prior to payment, each account will be audited in order to ensure that no fraud has taken place. SurveyFreeGift will never be deemed as owing payment to any member, but will make payments only after verification of the legitimacy of an account and balance. We will cancel payments after 7 days to any PayPal which has not registered or unverified payment address, i.e., you provide us with an e-mail, but do not have an account. Additionally, we may remove payments or amounts from account balances if we deem it necessary. Any member found to be cheating our advertiser offers will be banned indefinitely, resulting in the forfeiture of all earnings. Any member found to be cheating our referral system or referral contests by providing fake or deliberately low quality referrals simple to win a contest or receive a bonus will also be banned indefinitely, resulting in the forfeiture of all earnings.

15. What Payment Methods are Available?

Currently we offer PayPal,Bank Wire/ACH,Amazon Gift Card as our payment methods for users worldwide.If users want to receive our payment for any other payment methods,you can send us an ticket on support page or email us at

16. My payment was returned to my account, Why?
 In case of point or cash balance is negative OR if we'll find your payment address is not verified by payment processor like Paypal and Payza, your withdraw will be denied and your balance will return to your main account.

A few members have asked us how to get Verified by PayPal. Here is how:
How to verify my PayPal account?

Follow this procedure and you will be Verified in no time!

17. Is it necessary to verify my payment address before withdraw cash ??

We'll verify your account once after receiving withdrawal request from you. Before we send your payments we used to send a 1 cent ($0.01) verification payment to make sure your account is active and the email is valid. We need you to login to your Paypal account and accept this payment. If the payment fails then we need you to check your Paypal account or your Paypal email on your SurveyFreeGift profile.


We cannot process any Paypal payment without this verification. If you fail to accept the 1 cent payment we send you, then we cant process your cashout and it will be denied and returned to your main account balance.

18. Is it necessary to be a verified member to receive payments?

Members are required to pass our telephone verification process and to be verified before they are eligible for electronic cashouts. So members must have a valid payment address/Email address to get paid otherwise payment will be declined and sent back to main account. For bank wire, we need your Full Name, Complete address with zipcode, Valid Bank A/C no., Swift/IFSC Code.Please note:We do not send electronic cashouts to users who use hotmail.For Chinese and India users,we will verify your payment manually.We also offer Wechat Pay and AliPay to Chinese users.Your Wechat Pay and AliPay account must pass by Real name authentication.